{"id":41,"date":"2026-09-03T23:07:53","date_gmt":"2026-09-03T20:07:53","guid":{"rendered":"https:\/\/petbardak.shop\/?page_id=41"},"modified":"2026-10-06T08:58:27","modified_gmt":"2026-10-06T05:58:27","slug":"geri-odeme-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/petbardak.shop\/en\/geri-odeme-ve-iade-politikasi\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<style>\n\/* =========================================================\n   PETBARDAK.SHOP \u2014 GER\u0130 \u00d6DEME VE \u0130ADE POL\u0130T\u0130KASI\n   K\u0130L\u0130TL\u0130 TASARIM S\u0130STEM\u0130\n   Lacivert : #16223A\n   Alt\u0131n    : #D5AD5C\n   Krem     : #F7F5EF\n   Antrasit : #292D32\n   Beyaz    : #FFFFFF\n   Font     : Montserrat\n   Geni\u015flik : 1100px\n========================================================= *\/\n\n.pet-policy{\n    --lacivert:#16223A;\n    --altin:#D5AD5C;\n    --krem:#F7F5EF;\n    --antrasit:#292D32;\n\n    max-width:1100px;\n    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  margin:0;\n    color:#5D626A;\n    font-size:14.5px;\n    line-height:1.75;\n}\n\n.pet-policy-card:last-child{\n    grid-column:1 \/ -1;\n}\n\n\n\/* ---------- ALT B\u0130LG\u0130 ALANI ---------- *\/\n\n.pet-policy-info{\n    margin-top:20px;\n    padding:27px 28px;\n\n    background:#FFFFFF;\n\n    border:1px solid rgba(22,34,58,.10);\n    border-left:3px solid #D5AD5C;\n    border-radius:12px;\n\n    box-shadow:0 4px 18px rgba(22,34,58,.04);\n}\n\n.pet-policy-info h2{\n    margin:0 0 12px;\n}\n\n.pet-policy-info p + p{\n    margin-top:10px;\n}\n\n\n\/* ---------- DAH\u0130L\u0130 BA\u011eLANTI ---------- *\/\n\n.pet-policy a{\n    color:#16223A;\n    font-weight:700;\n    text-decoration-color:#D5AD5C;\n    text-underline-offset:3px;\n    transition:.2s;\n}\n\n.pet-policy a:hover{\n    color:#D5AD5C;\n}\n\n\n\/* =========================================================\n   MOB\u0130L\n========================================================= *\/\n\n@media(max-width:768px){\n\n    .pet-policy{\n        margin:20px 12px 45px;\n        padding:25px 18px;\n    }\n\n    .pet-policy h1{\n        font-size:29px;\n    }\n\n    .pet-policy-grid{\n        grid-template-columns:1fr;\n    }\n\n    .pet-policy-card:last-child{\n        grid-column:auto;\n    }\n\n    .pet-policy-card{\n        padding:22px;\n    }\n\n    .pet-policy-info{\n        padding:22px;\n    }\n}\n<\/style>\n\n\n<section class=\"pet-policy\">\n\n    <!-- \u00dcST ALAN -->\n\n    <div class=\"pet-policy-header\">\n\n        <span class=\"pet-policy-label\">\n            PETBARDAK.SHOP \u2022 COMPANY\n        <\/span>\n\n        <h1>\n            Refund and Returns Policy\n        <\/h1>\n\n        <div class=\"pet-policy-line\"><\/div>\n\n        <p class=\"pet-policy-intro\">\n            Read the main conditions for ordering, production, delivery and returns under our Refund and Returns Policy below.\n        <\/p>\n\n    <\/div>\n\n\n    <!-- POL\u0130T\u0130KA KARTLARI -->\n\n    <div class=\"pet-policy-grid\">\n\n\n        <!-- 01 -->\n\n        <div class=\"pet-policy-card\">\n\n            <div class=\"pet-policy-title\">\n\n                <span class=\"pet-policy-number\">01<\/span>\n\n                <h2>\n                    Refund and Returns Policy \u2013 General Information\n                <\/h2>\n\n            <\/div>\n\n            <p>\n                Wholesale orders and custom-production requests placed through petbardak.shop are subject to the provisions of Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.\n            <\/p>\n\n        <\/div>\n\n\n        <!-- 02 -->\n\n        <div class=\"pet-policy-card\">\n\n            <div class=\"pet-policy-title\">\n\n                <span class=\"pet-policy-number\">02<\/span>\n\n                <h2>\n                    Returns and Cancellation of Custom-Printed Products\n                <\/h2>\n\n            <\/div>\n\n            <p>\n                Custom-printed PET and paper cups personalised according to the customer\u2019s request, approval and company logo enter production after digital design approval. Orders cannot be cancelled once printing has begun.\n            <\/p>\n\n        <\/div>\n\n\n        <!-- 03 -->\n\n        <div class=\"pet-policy-card\">\n\n            <div class=\"pet-policy-title\">\n\n                <span class=\"pet-policy-number\">03<\/span>\n\n                <h2>\n                    Reporting Incorrect or Defective Products\n                <\/h2>\n\n            <\/div>\n\n            <p>\n                Please notify us within 3 business days of receipt if there are clear printing alignment defects caused by production, incorrect sizes or capacities supplied, or manufacturing-related sealing problems.\n            <\/p>\n\n        <\/div>\n\n\n        <!-- 04 -->\n\n        <div class=\"pet-policy-card\">\n\n            <div class=\"pet-policy-title\">\n\n                <span class=\"pet-policy-number\">04<\/span>\n\n                <h2>\n                    Returns of Unprinted Standard Products\n                <\/h2>\n\n            <\/div>\n\n            <p>\n                Standard unprinted cups and lids supplied from stock may be returned within 14 days of delivery if their cartons and packaging are unopened, hygiene standards are maintained and they remain suitable for resale.\n            <\/p>\n\n        <\/div>\n\n\n        <!-- 05 -->\n\n        <div class=\"pet-policy-card\">\n\n            <div class=\"pet-policy-title\">\n\n                <span class=\"pet-policy-number\">05<\/span>\n\n                <h2>\n                    Damaged Shipments and Delivery\n                <\/h2>\n\n            <\/div>\n\n            <p>\n                Check the cartons when receiving your order from the carrier. For crushed, wet or torn outer packaging, a damage report must be prepared by the delivery representative.\n            <\/p>\n\n        <\/div>\n\n    <\/div>\n\n\n    <!-- \u0130ADE TALEB\u0130 -->\n\n    <div class=\"pet-policy-info\">\n\n        <h2>\n            Return Requests and Assessment\n        <\/h2>\n\n        <p>\n            When reporting a return or product issue, clearly provide the order details, affected products and nature of the problem. Product or packaging photographs may be requested where needed.\n        <\/p>\n\n        <p>\n            For product details and available options, explore\n            <a href=\"https:\/\/petbardak.shop\/en\/toptan-baskili-bardak\/\">\n                our product catalogue.\n            <\/a>\n        <\/p>\n\n    <\/div>\n\n<\/section>","protected":false},"excerpt":{"rendered":"<p>PETBARDAK.SHOP \u2022 KURUMSAL Geri \u00d6deme ve \u0130ade Politikas\u0131 Geri \u00d6deme ve \u0130ade Politikas\u0131 kapsam\u0131nda sipari\u015f, \u00fcretim, teslimat ve iade s\u00fcre\u00e7lerimizle ilgili temel ko\u015fullar\u0131 a\u015fa\u011f\u0131da a\u00e7\u0131k ve anla\u015f\u0131l\u0131r \u015fekilde inceleyebilirsiniz. 01 Geri \u00d6deme ve \u0130ade Politikas\u0131 \u2013 Genel Bilgilendirme petbardak.shop \u00fczerinden verilen toptan sipari\u015fler ve \u00f6zel \u00fcretim talepleri, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-41","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/pages\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":0,"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/pages\/41\/revisions"}],"wp:attachment":[{"href":"https:\/\/petbardak.shop\/en\/wp-json\/wp\/v2\/media?parent=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}